🛟 Troubleshooting

The app only shows “Special service”

The website doesn’t know your services yet. Open 💻 Church computer → Set up services, list them, press Save, then press ⟳ Get latest from the website in the app.

A song I want isn’t in the list

The list comes from the church computer’s songs folder. Add the song file there; the app sends the updated list when it starts, or press Send song list in its Settings.

The app says a step is “not fetched”

Press ⟳ Get latest from the website. If it still fails, check the internet connection. If it says the connection isn’t valid, make a new connection code on the website.

The slideshow says something still needs this week’s info

Open the slideshow; the items marked ⚠ are listed at the bottom. Fill them in, press Same as last week ✓, or skip them for this week.

The speaker’s slides don’t fill the screen

Their file is probably 4:3 (square). Ask them to change the slide size to Widescreen (16:9) in PowerPoint, or use it as it is.

An invite or reset link doesn’t work

Links work once and expire. Ask a leader for a new one.